Privacy Policy

Nur Islamic Academy is a dedicated online Quranic and Islamic educational institute. In Islamic tradition, safeguarding an Amanah (trust) is a cornerstone of faith. We consider all personal information entrusted to us by our students, guardians, and patrons to be a sacred trust, handled with the highest standards of integrity, respect, and modern cybersecurity.

This Privacy Policy explains clearly how we collect, store, process, and protect your personal information when using our website, services, and live learning classrooms.

When enrolling, applying for a free trial class, submitting an admission form, or contacting our support team, we may collect the following details:

• Student Identification: Full name, age, gender, native language, and current educational background.
• Guardian Details (for minors): Parent or legal guardian name and contact relationship.
• Contact Information: Active email address, phone number, WhatsApp number, resident country, and local timezone.
• Academic Records: Attendance records, weekly lesson notes, monthly evaluation reports, quizzes, and exam results.
• Payment Metadata: Payment transaction IDs, method (bKash/Nagad/Card), date, and package details. We never store credit/debit card numbers or sensitive PINs.

We utilize personal information strictly to fulfill our educational responsibilities and provide the best learning experience:

• Assigning qualified instructors and customized class time-slots based on the student’s level and timezone.
• Delivering live class links, schedule updates, notices, and reminders via WhatsApp and email.
• Delivering monthly student academic progress reports and feedback to guardians.
• Generating authentic, verified graduation certificates upon course completion.
• Addressing student inquiries, scheduling changes, and continuous customer support.

A significant portion of our student body comprises young children and teenagers. Safeguarding minors is our paramount priority.

• Enrollment of students under 18 years of age requires mandatory parental or guardian consent.
• No photos, videos, or voice recordings of young students are ever published on social media without explicit prior written consent from parents.
• Parents and guardians are always welcome to observe live classes and monitor their child’s learning environment.

In accordance with Islamic modesty and values, we maintain strict privacy standards for sisters and female students:

• Dedicated classes taught exclusively by qualified, certified female Quran teachers (Mu’allima) for sisters and mature girls.
• Contact details and identities of female learners are never shared with male faculty members.
• Video cameras are never mandatory; sisters can comfortably attend classes with pure audio and interactive digital Quran screens.

For quality control, student security, and continuous evaluation, the following rules apply to live sessions:

• All live classes are conducted over secure, encrypted channels (Google Meet, Zoom, or Academy Portal).
• Unauthorized recording, dissemination, or publishing of classroom interactions by students or third parties is strictly prohibited.
• Our internal Academic Quality Assurance Team periodically reviews sample sessions to ensure teachers uphold pedagogical and moral standards.

All financial transactions are conducted with the highest security standards:

• We utilize regulated, licensed payment channels (bKash, Nagad, Rocket, direct Bank Transfer, and secure International Card Gateways).
• Your confidential banking PINs, OTPs, or CVV codes are never requested, stored, or processed on our academy servers.
• Digital invoices and receipts are issued for every authorized tuition fee payment.

We state unequivocally that:

Our central databases are protected behind advanced firewalls, SSL encryption, and multi-tier access authentication to prevent unauthorized intrusion.

Guardians and students retain full legal and ethical rights over their personal information:

• Right to Inspect: You may inspect what personal data is recorded in your profile at any time.
• Right to Rectify: You can request immediate correction of out-of-date contact or personal details.
• Right to Erasure: Upon completing or discontinuing courses, you may request permanent deletion of your profile data.

If you have any questions, suggestions, or concerns regarding this Privacy Policy or the security of your data, please contact our support team freely.